Privacy Policy

Data Controller

ARTIGIANCASSA S.p.A. — Cassa per il Credito alle Imprese Artigiane e alle Micro, Piccole e Medie Imprese, with registered office at Viale America 351, 00144 Roma, Italy, acts as the data controller for the purposes of processing personal data collected through this website.

Types of Data Collected

This website may collect the following categories of personal data:

• Contact form data: name, email address, and message content voluntarily submitted through the contact form on the "Get in Touch" page.
• Browsing data: technical information such as IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies.
• Communication data: information contained in email or telephone communications directed to the institution.

Purposes of Processing

Personal data is processed for the following purposes:

• Responding to inquiries received through the contact form or other communication channels.
• Improving the functionality, security, and content of the website.
• Complying with applicable legal and regulatory obligations.
• Analysing website usage patterns through anonymous or pseudonymous data to enhance user experience.

Legal Basis for Processing

The processing of personal data is based on one or more of the following legal grounds: the data subject's consent; the legitimate interest of the data controller in operating and improving the website; and compliance with legal obligations to which the data controller is subject.

Data Retention

Personal data collected through this website is retained for the period necessary to fulfil the purposes for which it was collected, and in accordance with applicable legal retention requirements. Contact form submissions are typically retained for a period not exceeding 24 months, unless a longer retention period is required by law.

Data Sharing

Personal data is not sold or rented to third parties. Data may be shared with authorized service providers who process data on behalf of the institution, with internal personnel within the BNP Paribas Group for legitimate institutional purposes, and with competent public authorities where required by law.

Data Subject Rights

Data subjects have the right to access their personal data, request rectification of inaccurate data, request erasure of their data, request restriction of processing, object to processing, and receive a copy of their data in a portable format. To exercise these rights, data subjects may contact the institution at support@artigiancassa.org.

Cookies

This website uses cookies to enhance browsing experience. Detailed information about cookie usage is available in our Cookie Notice.

Security Measures

The institution implements appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include access controls, encryption where applicable, and regular security assessments.

Changes to This Policy

This privacy policy may be updated periodically to reflect changes in practices or legal requirements. Users are encouraged to review this page regularly to stay informed about how their data is processed.

Contact

For any questions or requests regarding this privacy policy or the processing of personal data, please contact us at support@artigiancassa.org or at the address Viale America 351, 00144 Roma, Italy.